Plugins & Integrations Marketplace
Connect the payment, shipping, marketing, and messaging tools you already depend on, without leaving your dashboard.
No e-commerce business runs on a single tool. The Plugins screen connects BillionBiz to the services you already use, so you don't need separate dashboards or manual data exports.
Screen: Extensions → Plugins.
Browsing the marketplace
Every available integration is laid out as a card, organized into categories: Communication, Payment, Shipping, Analytics, Marketing, Support, Accounting, Reviews, Tax, CRM, ERP, Inventory, and Social. Use the category tabs or the search bar to narrow the list.
Each card shows a status badge:
| Badge | Meaning |
|---|---|
| Active | Installed and currently running (a pulsing dot marks this) |
| Installed | Installed but currently paused |
| Available | Not yet installed |
| Coming soon | Not yet available to install |
Click a card to open its detail view — a fuller description, version number, and developer information.
Note
How many active plugins you can run at once depends on your subscription tier — an in-screen prompt guides you to upgrade if you reach your plan's limit.
Installing and configuring a plugin
Find the plugin
Search or filter by category to find the integration you want, then click its card.
Install
Click Connect (or Install, depending on the card). A configuration dialog opens asking for the credentials that plugin needs — API keys, account IDs, or similar. BillionBiz encrypts these credentials before storing them.
Save
Save the configuration. The plugin's status moves to Installed, ready to be activated.
Integrations that need dedicated setup — WhatsApp, Razorpay, Shiprocket, Delhivery, and Custom Email (SMTP) — open their own full-featured screens instead of the generic credential form, so each channel gets the depth it needs:
- WhatsApp Business — see Connecting WhatsApp Business.
- Razorpay — connects your store to UPI, net banking, cards, and wallets at checkout; see Finance: Payouts, Settlements & Invoicing for how payments flow after checkout.
- Shiprocket & Delhivery — connect your courier account and pull in warehouse locations automatically; see Shipping & Logistics.
- Custom Email (SMTP) — replace BillionBiz's shared email sending with your own account (Gmail, SendGrid, Amazon SES, Mailgun, or any standard SMTP provider) for stronger deliverability and a consistent from-address. A preset picker auto-fills server settings for the major providers, and a Send Test Email button confirms the connection before you rely on it.
Activating, deactivating, and uninstalling
You can pause a plugin without losing its saved configuration — useful for testing or temporarily switching an integration off. The control differs slightly by sidebar:
- On the classic (default) sidebar, a switch on the plugin's card turns it Active or Inactive.
- On the new admin sidebar, open the connected-plugin card's kebab (⋮) menu and choose Pause (or Activate to turn it back on). A paused plugin stays visible in its category with a Paused badge instead of disappearing from the list.
To remove a plugin entirely, uninstall it: this deletes its stored credentials and configuration, so reconnecting later means setting it up from scratch.
View logs and Run test are labelled coming soon
On the new admin sidebar's connected-plugin kebab menu, View logs (coming soon) and Run test (coming soon) are shown disabled — there's no backend endpoint behind either yet, so they don't call the plugin. This is an honest "not built yet" state rather than a fake success message. To check whether an integration is actually working, use the plugin's own dashboard or the card's health indicator instead.
Plugin version
Each plugin's detail view shows its installed version number.
Next steps
- Connecting WhatsApp Business — the deepest integration on the platform.
- Settings Hub & Preferences — where the rest of your store's configuration lives.