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System Monitoring

A live health view of everything running behind your storefront, updated every 30 seconds.

Behind your storefront, BillionBiz runs a set of independent services — orders, payments, catalogue, notifications, and more — in parallel. The System Monitoring screen gives you a live health view of all of them.

Screen location

Available to the Owner/Super Admin and Store Admin roles. Like Security, it's available in the new admin sidebar under Extensions → Monitoring (this page's "System Monitoring" is the same screen, described more fully); the classic (default) sidebar has no menu entry for it — open it directly at the /monitoring URL, or bookmark it.

What's running at once

Four headline figures update automatically every 30 seconds (or on demand with the refresh button):

MetricWhat it shows
Services healthyA ratio, e.g. 10/10, of internal services currently healthy
CPU usageCurrent processor load as a percentage
Memory usageCurrent memory usage as a percentage
Request rateReal-time request throughput, in requests per second

Below the headline numbers, a CPU panel shows current usage plus the number of cores available, and a Memory panel shows usage as both a percentage and a used/total figure.

Service Health

A grid lists every individual service by name, showing whether it's Healthy or in a degraded state, its response time in milliseconds, and its requests-per-second. If a service is generating errors, an error-rate figure appears alongside its request rate so a problem is visible before it grows.

Platform reliability, in plain terms

This continuous monitoring is what lets BillionBiz update, fix, and add features without taking your store offline for scheduled maintenance. When a service needs to update, the platform starts the new version, waits for it to pass health checks, and only then shifts traffic across — so a routine update is invisible to your shoppers. If a service needs an unplanned restart, requests keep routing until the service is confirmed ready again.

Next steps